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Services
  • Home & Living
    • Supported Independent Living (SIL)
    • Specialist Disability Accommodation (SDA)
    • Short Term Respite (STR)
    • Individualised Living Options (ILO)
  • NDIS Management
    • Shared Management
  • In-Home Support
    • Daily Living Skills
    • Personal Care
  • Community Connection
    • Social and Community Participation
    • Disability Transport Services
About
  • Our Approach
    • Our History
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  • Stories
  • News & Blogs
  • Resource Hub
    • Incident Management
    • Policies & Procedures
    • NDIS Participant Information Guide
  • Meet the Team
  • Diversity South
Join Us
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Employee Stories

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Interchangers recognising R U OK? Day
Blog Employee Stories Interchange News
R U OK? Day

Interchangers recently came together to recognise R U OK? Day and reflect on the importance on connection, wellbeing, and checking in with those aroun…

iThinkYouAreAwesome - Jantakan
Employee Stories iThink You Are Awesome
iThink You Are Awesome – Jantakan

At Interchange WA, we believe that meaningful disability support is built through everyday moments of connection, choice, and empowerment. For Jantaka…

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Shane

A supportive home, growing confidence, and greater independence are some of the outcomes Shane has helped make possible at Interchange WA. As a Shared…

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Antony

“It makes me happy when I do something good for others.” It’s a simple statement, but one that has guided Antony throughout his twelve years at Inter…

Stephen standing with his Employee of the Year award.
Employee Stories iThink You Are Awesome Stories
Employee of the Year – Stephen

Stephen is Interchange WA's 2026 Employee of the Year. Find out how is human-centred approach to support set him apart to win this award. Read More

Layla receiving her 2026 Excellence In Service Award with Interchange WA COO Anne Mecham
Employee Stories iThink You Are Awesome Stories
Excellence In Support – Layla

Layla is the winner of Interchange WA's 2026 Excellence In Support Award. Find out why! Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Melvin

Melvin is the latest iThink You Are Awesome winner because her commitment to communication brings together the people of Interchange WA. Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Kate

Kate’s commitment to empowering People with Disability, and advocating for their choice and control is what makes her stand out, and that's why she's …

Christina's Systems for Success, celebrating her nomination for a WADSA award.
Employee Stories Stories
Systems for Success – WADSA 2026 Nominee, Christina

Christina has been nominated as an Emerging Leader at the 2026 WA Disability Support Awards for her commitment to creating systems of support. Read Mo…

How Interchange WA supported Kim's Host Arrangements.
Employee Stories
How Interchange WA supported Kim’s Host Arrangements

Some support arrangements begin with paperwork. Kim’s began with trust. Now we're proud to share her story of growth and connection as she joins the I…

Employee Stories Stories
Confidence is Key – WADSA 2026 Nominee, Lee

Lee has been nominated for a 2026 WADSA Award for his commitment to building his customer's confidence in employment. Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Suzie

Suzie is a member of the Interchange WA Engagement Team who works hard to empower our customers. That's why we think she's awesome. Read More

Employee Stories Stories
Growing Independence – WADSA 2026 Nominee, Stephen

Stephen has been nominated for an WADSA Award for his support work that has given independence to his customers. Read More

Employee Stories Stories
Going Above & Beyond – WADSA 2026 Nominee, Swati

Swati has been nominated for an WADSA Award for her exceptional regional support work that made a holiday goal come to life. Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Charmaine

Charmaine's respect for her customers and the support she provides them is what makes her Awesome. Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Swati

Swati's commitment to person-centred support brings empowerment and achievement to her customers. Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Rachael

Rachael, Team Leader at Interchange WA's Diversity South Neighbourhood, brings warmth, wisdom, and dedication to her role. Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Tahmina

At Interchange, we are proud to celebrate the incredible people who make a real difference every day and Tahmina, a dedicated Support Worker in our Ma…

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Tshering

Tshering’s journey into community service has been transformative, not just for those he supports, but for himself as well. Read More

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Tashi

For Tashi, every day is an opportunity to bring joy and fulfillment to the people he supports. He believes that the greatest achievement is simply mak…

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Harmeet

Harmeet was nominated for this award in recognition of her calm and positive approach—not just with the people she supports, but also with her team an…

Blog Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Joanne

Joanne, a valued member of the Interchange team in Mandurah, has been making a meaningful difference in the lives of the people she supports for almos…

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Sharon

Over the past two years at Interchange, one of the things Sharon has valued most is the strong sense of teamwork. For her, collaboration is at the hea…

Employee Stories iThink You Are Awesome Stories
iThink You Are Awesome – Wendy

Wendy finds immense joy in supporting people with disability. She is passionate about seeing customers achieve their goals and develop new skills. R…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Wesley

What motivates Wesley to do an amazing job every day is knowing that his work has a direct impact on someone else's life. Read More

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Karma

His dedication to our core values has not gone unnoticed, earning him a nomination for the prestigious iThink You Are Awesome award by his team. Read…

Meet Janine, A champion for Disability Rights
Advocacy Employee Stories Stories
Janine’s Relentless Fight for Disability Rights

Champion for Disability Rights Janine’s Relentless Fight for her customers When the NDIS plans for Lucas and Christian—two brothers with Level 3 autis…

Support worker Hayley with Christine, Breaking barriers together
Customer Stories Employee Stories Interchange News Stories
Breaking Barriers Together I NDS 2025 Nominee

Christine’s inspirational story is one of resilience, empowerment, and newfound independence. Read More

Employee Stories Stories
People of Interchange – Beyond the Role with Kelly! 

Kelly has discovered a passion for open-water swimming, a hobby that exhilarates her and presents exciting challenges that drive her forward. The othe…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Clariza

Clariza enjoys the supportive work environment at Interchange. Respect is the core value she holds most dear because it fosters a positive atmosphere …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Ajay

Ajay, our exceptional Support Worker, has been a part of the Interchange team in our northern neighbourhood for an impressive nine years. Almost a dec…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Frida

Our amazing Support Worker Frida joined Interchange a whooping 12 years ago and we are so glad that she did. She is a truly regular i Think You Are Aw…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Darren

Lead Support Worker Darren from our Belmont Neighbourhood used to be an English teacher but took the leap into the Disability Sector 5 years ago. Read…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Jade

Jade’s passion is evident in her role at Interchange, where she keeps administrative tasks running smoothly to help people with disability live fulfil…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Meigan

Several years ago, Meigan would work at her old job at a food court, and she would always be so delighted by the great spirit and friendliness people …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Lee

For over four years Geoffrey has been part of the Interchange team. He gained much knowledge in supporting people with complex needs in his time as a …

Love Beyond the Job Role
Employee Stories Stories
Love Beyond the Job Role

When Kate and Taylor first met in their Team Leader’s office 7 years ago, there was an instant spark! Who would have known that fast forward those sev…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Geoffrey

For over four years Geoffrey has been part of the Interchange team. He gained much knowledge in supporting people with complex needs in his time as a …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Ricci

Ricci enjoys his job which is to help people fulfil their goals and to live a meaningful life. And this is also the reason why he chose the disability…

Employee Stories Interchange News Stories
Sharon on a Mission | WA Disability Support Awards Nomination 2024

WA Disability Support Awards Nomination 2024 Our adventure-seeking customer Sharon from our Myaree Neighbourhood is extremely happy with the understa…

Employee Stories iThink You Are Awesome Stories
Commitment & Passion: Meet Begonya!

A decade of commitment and dedication and providing support to people with disability to live a good life. Our experienced Support Worker Begonya bri…

Employee Stories iThink You Are Awesome Stories
Celebrating Extraordinary Individuals

Celebrating Extraordinary Individuals: Meet Craig, Our ITYA Nominee! At Interchange, we take immense pride in recognizing and honouring outstanding in…

Abi Law - Team Leader for North
Employee Stories iThink You Are Awesome Stories
Shining Lights on our Team Leader Abi

Abi Law – Team Leader For Osborne Park – North Divison Shining Lights on our Team Leader Abi We are thrilled to have recently found out more about A…

Employee Stories iThink You Are Awesome Stories
We Think You’re Awesome- Rose

Rose and her pupster, Evie Meet Rose, our awesome Employee Experience Business Partner. Rose was born & bred in Perth and when she’s not handling empl…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Steve

Steve enjoys the respectful behaviours between people at Interchange and the organisation’s core values resonate heavily with him. Read More

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Jinny

For over six years, Jinny is a very much appreciated Interchanger and part of the Maddington/Belmont Neighbourhood. She is passionate and truly cares …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Michael

The chance to support someone to live a meaningful life is what motivates Michael every day. He supports people with their contributions to their comm…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Michelle

Michelle has been with Interchange for over 3 years, and she feels like this is the place where she belongs. She truly enjoys creating a positive impa…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Jessica

Jessica finds that working with and helping people with disability to live a good life comes with many joys. When it comes to sliding into her advocat…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Euralie

Putting a smile on the faces of the people she supports is something that motivates her and makes her enjoy what she does. Read More

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Ryan

Ever since starting as a disability support worker, he found that caring for someone else feels utterly fulfilling and he enjoys the team spirit and s…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Hayley

The disability sector gives Hayley the chance to show her kindness on many different levels. She can give back and help people who need her the most. …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Lisa

Lisa has started with Interchange 1.5 years ago and has already brought buckets of positive change, contributions and up and foremost so much motivati…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Kylie

When meeting Kylie, the first thing you notice is her radiant smile. Making the people around her feel welcome is a beautiful trait of hers. We think …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Emily

When Emily is not diving, fishing, camping, or hanging out with her friends she is heavily invested in her new career path – which chose her – as she …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Debra

Our wonderful Master Chef and Support Worker Debra from our Mandurah Neighbourhood has been part of the Interchange Team for over two years and we wou…

Two women at the market
Employee Stories iThink You Are Awesome Stories
WA Disability Support Awards – Meet Support Worker Gail

People like Gail, her passion and commitment to making a real difference in someone’s life, without expecting anything in return, are rare. We knew it…

man and woman playing chess together in a library
Employee Stories Interchange News Stories
WA Disability Support Awards – Meet Frances

After years of isolation, Fran joined Interchange 18 months ago with two major goals – living a happier and healthier life and become part of her loca…

A woman and a man sitting on a stone wall together in the sun.
Employee Stories iThink You Are Awesome Stories
WA Disability Support Awards – Meet Support Worker Kylie

We have been working with Jordan and his family on his employment goals for many years. Many support workers have tried different things with Jordan, …

Employee Stories Interchange News Stories
WA Disability Support Awards – Meet Jordan

Jordan has been with Interchange for ten years but finding meaningful work has not been easy - until Kylie came along. With the help of his positive a…

Two men standing on each side of a young man in a wheelchair. All are smiling into the camera.
Employee Stories Interchange News Stories
WA Disability Support Awards – Meet Joel’s Team

Interchange's aim was to remove barriers and increase choices for people living with disability, helping people live a good life. Our organisation has…

Employee Stories Interchange News Stories
WA Disability Support Awards – Meet Joel

Joel’s achievements, confidence, happiness and life has gone from strength to strength, and we could not be happier with his development and zest for …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Maree Brittian

Working with Interchange has come natural to Maree as she wholeheartedly believes in our values: Empowerment, Respect, Individuality and Belonging. Wo…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Satbeer Gill

Working for Interchange has been a great blessing and Satbeer enjoys it very much. It gives her a versatile workspace with a range of learning opportu…

Employee Stories Stories
Stories of Interchange – Smashing Goals

Goals are what is important for you to achieve with support from the NDIS and other supports and services. What are your goals? Read More

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Toni Davis

By accident, is how our brilliant Support Worker, got introduced to the disability sector, almost eight years ago - and not only she is glad that she …

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Frida Sanak

Frida has been part of Team Interchange for the past eight years and gained a great amount of front row experience. Frida now uses her amazing skillse…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Evangeline Nath

“Some people experience great hardship in life but find a way to overcome challenges. They make the best of their situation and smile.” That’s what Ev…

Employee Stories iThink You Are Awesome Stories
I Think You Are Awesome -Bruce Buddrige

"Social inclusion is very important to me. The disability sector enables me to empower others so they can connect and grow in their everyday life.” Re…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Annette Frazer

It is incredibly fulfilling, reading Annette Frazer’s intentions, goals and achievements. We are grateful being able to share her story with you and s…

Employee Stories iThink You Are Awesome Stories
We Think You Are Awesome – Tina Portelli

Not only her day-to-day work Tina is fond of, but also the overall atmosphere at Interchange makes her consider her fellow staff as an extended part o…

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