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Clear, accessible information for the people we support

We believe everyone has the right to understand how their supports work. This page brings together key information about your rights, safety, responsibilities, and the way we operate as an NDIS provider. You can read through our resources at your own pace, or reach out to your Interchange WA team to go through it with you. We are always here for a chat.

Find out your first point of contact, and our key processes that are in place to ensure that your supports are provided just the way you want.

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Learn about your rights, what you can expect from us, and how we’ll work with you. You’ll also find your responsibilities and how to share feedback about our services.

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Explore key resources and useful information to help you navigate the NDIS, understand your supports, and stay informed.

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Find out how we effectively manage incidents to ensure you receive a safe and consistently high-quality service. 

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Learn about your rights, responsibilities, and how we protect your privacy, safety and choice as a registered NDIS provider.

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Let’s make this happen, together

Talk to us about your unique goals. We believe that there’s a place for everyone to belong and we are right here, always listening.

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