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Design a living arrangement that works for you

At Interchange WA, we believe that home isn’t just a place, it’s a feeling. That’s why we work with you to design individualised living arrangements across WA that reflect your preferences, your relationships, and the way you want to live.

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Interchange WA Support worker and customer going for a walk along the Swan River foreshore

Live your way, with the support that feels just right

Individualised Living Options (ILO) is NDIS support that helps you explore and create your own long-term home environment. Whether you want to live with a Host, share a home with others, or stay in your own home with the right supports, we are here to build a living arrangement around your unique needs.

ILO is different from other types of housing support. You are not moving into an existing model, but instead shaping your own. That might mean:

  • Exploring and designing a unique living arrangement to suit your housing goals
  • Living with a supportive Host family
  • Staying in your own home with a Live-in Companion
  • Receiving flexible support from a local team or a Good Neighbour

We will guide you through the three ILO stages: Exploration & Design, followed by Implementation and Routine Check-ins, so you can move forward with clarity and confidence. Your preferences will shape your housing arrangement, and your arrangement will adapt with you.

What ILO can look like

No two ILO arrangements are the same. We work with you to create a model that’s tailored to your needs, fundings, routines, relationships and your housing goals.

We provide a Design and Exploration services to help you navigate the NDIS housing options. This might include:

Host Arrangements
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Live-in Companion support
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Exploration and Design
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Interchange WA engaging with doing arts and crafts customer at the STA Provider Perth accommodation.

What we offer through our Individualised Living Options

Moving into a new home is a big step, but you won’t do it alone. We are here to support you throughout your journey, from exploring your options to settling into your new home and beyond.

Your go-to person for ongoing guidance, safeguarding, and personalised support.

We stay connected to ensure everything’s going smoothly and to address any concerns or needed adjustments to your living arrangements.

Your plan evolves with you, adapting to your changing needs and lifestyle.

We help you engage with local resources, activities, and services to stay connected and involved.

We are well recognised in the NDIS hosting space and bring trusted, proven experience to your living arrangements.

Choose from a diverse pool of Hosts around Perth, Peel and Albany to find the right match for your lifestyle and needs.

Interchange WA Customer outside building oversized jenga blocks at the park

How we make it happen

ILO is built step by step, with you at the centre. Here’s how we work together to create a home that reflects your life:

We take the time to get to know you, your goals, your routine, your vision for a good living arrangement. Together we plan what your supports could look like and who you’d like involved.

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Once you are happy with the design, we help make it happen, connecting with supports, finding the right place or people, and setting things up for success.

Your dedicated Service Coordinator checks in regularly, updates your plan when things change, and makes sure you are supported every step of the way.

Frequently Asked Questions

NDIS Individualised Living Options (ILO)

Individualised Living Options (ILO) supports are built around flexible, person-led arrangements where the arrangements are designed around your unique needs. No two ILO setups are the same.
SIL is a support that funds daily assistance for participants with higher support needs. It often includes in-home support services such as Personal Care, Meal Preparation, Medication Management and Daily Living routines. Under a SIL arrangement you may live alone or be in a Shared Living Arrangement with compatible housemates.

A Host Arrangement is one type of ILO support, where a person with disability lives in a Host’s home and receives ongoing support in a natural, family-style setting. This arrangement is ideal for people who enjoy a welcoming, family-driven setting, but it can also be a great stepping stone for those wanting more independence or preparing to live on their own in the future

Individualised Living Options (ILO) can support a range of living styles; from living with friends or family, to having a housemate or Host or even Good Neighbours. It’s about tailoring a home life that suits you best with the support that is made to empower your growth.

To start building your independence at home through ILO, you’ll first need to complete a Request for Home and Living Supports form. This helps the NDIS review your individual circumstances without requiring a formal plan review. Once that step is complete, we will work alongside you to identify the living arrangement that best suits your needs, lifestyle, and future goals.

Find your place to call home

Discover our current and upcoming SIL vacancies across Perth, Peel and Albany. Whether you are ready to move or just starting to explore, we are here to listen and help you find a home that reflects your goals.

Explore ILO vacancies

Host Family in Bateman

Bateman
ilo
Pet friendly
Close to transport
Garden space
Quiet neighbourhood
Experienced carers
Near amenities
Community focused
Meet Karla Karla is a warm, welcoming Host who lives in a comfortable two-storey family home in Bateman with her husband, teenage daughter,…
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Available Now
Host, Karla with her dog

Host Family in Bateman

Bateman
ilo
Host Family
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Host home in Baldivis

Perth
ilo
Close to transport
Garden space
Quiet neighbourhood
Near amenities
Community focused
Julie and her husband Den, live in a friendly and comfortable home in Baldivis, offering a warm and welcoming Host Baldivis arrangement.…
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Available Now
Julie and her husband Den. Host respites

Host home in Baldivis

Perth
ilo
Host Family
View details

Stories of Interchange WA

Hear our client stories

Helen and Stacy

 

We love working with Interchange because they make the host arrangements so much easier.

Meet Jenny

 

She enjoys her time with support workers and has even given them pet names.
Interchange customer and support worker

Michelle and Penny

 

Michelle, her family and their friendly dog Penny are looking for someone to share their home with them.
Support worker showing Interchange WA customer something in the horizon from the jetty on the water. Choice of support worker is possible with NDIS Shared Management Perth
Shared Management

Want to keep your own trusted staff but need a bit of NDIS guidance from a reliable provider?

Shared Management might be the right fit for you. If you or your family are already self-managing your plan or employing your own team, we can support you behind the scenes. Our advisors can help with:

  • Compliance and NDIS requirements
  • Restrictive practices and behaviour support
  • Tax, payroll and insurance
  • Policies and risk management
  • Building your confidence and capacity

You stay in control while we just make things easier for you.

Find out how our Shared Management approach can work for you.

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Find supports that suit your needs

Tell us about your support needs, and we’ll help you explore options that suit your goals and preferences.

enquiry@interchangewa.org.au

(08) 9329 9399

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Your support, your way, right here

Work with a team that knows you and what you need. Whether it’s big dreams or everyday goals, we are here to help.

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