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Services
  • Home & Living
    • Supported Independent Living (SIL)
    • Specialist Disability Accommodation (SDA)
    • Short Term Respite (STR)
    • Individualised Living Options (ILO)
  • NDIS Management
    • Shared Management
  • In-Home Support
    • Daily Living Skills
    • Personal Care
  • Community Connection
    • Social and Community Participation
    • Disability Transport Services
About
  • Our Approach
    • Our History
    • Shared Management
  • Stories
  • News & Blogs
  • Resource Hub
    • Incident Management
    • Policies & Procedures
    • NDIS Participant Information Guide
  • Meet the Team
  • Diversity South
Join Us
  • Careers
  • Current Opportunities
  • Become a Host
  • Refer Us
Accommodation
Contact us

Customer Stories

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Natalie and Rachel in City to Surf
Blog Customer Stories Stories
Every Step Counts: Natalie’s Journey from First Jog to Finish Line

What began as a goal to start jogging again became a celebration of persistence, confidence, and achievement. For Natalie, crossing the ‘City to Surf’…

Customer creating pottery during an inclusive disability support workshop in Mandurah; NDIS social activities
Blog Customer Stories Stories
Building Creativity Together at the Pottery Workshop

A pottery workshop brought together customers, Interchangers, and family members for a day of creativity, connection, and fun. What began as an idea f…

A young woman smiling while sitting at a table with her dinner
Customer Stories Stories
Sophie’s New Home with Interchange WA

Welcome to Interchange WA, Sophie. This is the story of her newfound independence with our SIL supports. Read More

A Year in Trevor's Garden
Customer Stories Stories
A Year in Trevor’s Garden and Beyond

Trevor finds companionship, trust, and reliability in his Interchange support team. To him, Interchange is not just a service: it is like family. Read…

Customer Stories Stories
Samantha’s Journey: Over 30 Years of Growth, Connection, and Joy with Interchange WA

Samantha is a vibrant, kind-hearted woman whose journey with Interchange spans more than 30 years. Read More

lisa's story of growth and gratitude
Customer Stories Stories
Living Life Her Way: Lisa’s Story of Growth & Gratitude

Lisa is known for her caring nature. She is always checking in on those around her, making sure everyone feels looked after, cared for, and cherished.…

independence-through-wheelchair
Customer Stories Stories
Independence through Wheelchair

Sharon's story highlights the importance of advocating for oneself and seeking the necessary tools, like a wheelchair, to maintain independence. Read …

Support worker Hayley with Christine, Breaking barriers together
Customer Stories Employee Stories Interchange News Stories
Breaking Barriers Together I NDS 2025 Nominee

Christine’s inspirational story is one of resilience, empowerment, and newfound independence. Read More

Carys Candle Workshop Goal Achievement Disability Support
Customer Stories Stories
Carys – A Passion turns into a Goal Achievement! 

Her own ‘Candle to Calm’ business is a wonderful achievement in her goal of becoming more independent and the wish to accomplish a fulfilling role in …

Customer Stories Stories
Jacob’s Birthday Surprise!

Who is your idol? Imagine if they personally wished you a happy birthday—how special would that be? Read More

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Head Office 10/213 Wright Street, Cloverdale WA 6105
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