What’s Changing in SIL and the NDIS — A Practical Guide for Participants and Families
Practical Guide for Participants, Families and Support Coordinators The disability sector is entering a period of significant change. If you’ve heard …
Customer Information
Changes to Interchange WA’s Plan Management Services
Changes to Interchange WA’s Plan Management Services
Interchange WA has made the hard decision to exit from Plan Management services. This means our current plan management customers will need to choose …
How To Identify Romance Scams As An NDIS Participant
Scammers often target vulnerable members of our communities. This guide can help you identify romance scams so you can stay safe. Read More
Board and Lodging Costs: Understanding Rent, Board, and Utilities in Disability Housing
When moving into disability housing, one of the first questions is: “What will I actually have to pay?” Whether the home is provided through Specialis…
Choose the Right NDIS Service Provider
Finding the right NDIS service provider is essential to ensuring quality support that empowers people with disability to live their best lives. Read M…
Choosing the Right SIL Home: A Guide to Independent Living
Choosing the Right SIL Home: A Guide to Independent Living Finding the right Supported Independent Living (SIL) home is an exciting step towards great…
Becoming an NDIS Host with Interchange
For young people in foster care, turning 18 often brings uncertainty about their future living arrangements. One dedicated foster care mum wanted to e…
Can You Have Supported Independent Living (SIL) Without Specialist Disability Accommodation (SDA) Funding?
Can You Have Supported Independent Living (SIL) Without Specialist Disability Accommodation (SDA) Funding? Here’s What You Need to Know When it comes …
Interchange and Diversity South have merged!
We’re thrilled to announce that Interchange and Diversity South have merged, combining our expertise and passion to create a stronger, more sustainabl…
Together we are stronger!
This marks the beginning of an exciting new chapter as we unite our forces. We look forward to a future filled with new opportunities and to continue …
Q&A on Specialist Disability Accommodation
Frequently Asked Questions on SDA Specialist Disability Accommodation (SDA) can be more than just a home. It can be your path towards a better living …
Interchange WA and Diversity South are joining forces!
We look forward to a future filled with new opportunities as Diversity South and Interchange unite to provide exceptional services. Read More
What is the WA Companion Card?
Do you have a WA Companion Card? This Program enables Western Australians with significant, permanent disability to engage in community events, receiv…
Customer News
At Interchange we want to keep you up to date with everything that's happening with your services, our organisation and beyond. Read More
Customer Service Charter
Our Customer Service Charter outlines your rights, how you will be treated and what you can expect from us as your service provider. It also sets out …
Policies & Procedures
At Interchange, we want to do things right! That’s why we have a series of Policies and Procedures which guide our approach to our supports and servic…