Quality framework

Interchange has participated in several Quality Evaluations and Policy and Procedure Audits conducted by the Disability Services Commission in recent years.

The purpose of a these evaluations and audits is to establish the extent to which disability service organisations meet the requirements of the National Standards for Disability Services and reflect person-centred approaches, whereby people with disability are at the centre of service design, planning, delivery and review.

Summaries of our three most recent evaluations are contained within the links below.

Click on the link to view the 2016-2017 Quality Evaluation Results.

Click on the link to view the 2015-2016 Quality Policy and Procedure Audit Results.

Click on the link to view the 2014-2015 Quality Evaluation Results.

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