Sophie’s New Home with Interchange WA
Welcome to Interchange WA, Sophie. This is the story of her newfound independence with our SIL supports. Read More
Kylie & Trevor – The Gift of Support Goes Both Ways
In her journey of supporting Trevor, Support Worker Kylie has learned the true value of resilience, optimism, and connecting with others. Read More
A Year in Trevor’s Garden and Beyond
Trevor finds companionship, trust, and reliability in his Interchange support team. To him, Interchange is not just a service: it is like family. Read…
Samantha’s Journey: Over 30 Years of Growth, Connection, and Joy with Interchange WA
Samantha is a vibrant, kind-hearted woman whose journey with Interchange spans more than 30 years. Read More
A New Chapter for Liam
When Liam’s mother moved into aged care, his world shifted dramatically. For years, she had been his anchor, helping him navigate daily life. Now his …
iThink You Are Awesome – Rachael
Rachael, Team Leader at Interchange WA's Diversity South Neighbourhood, brings warmth, wisdom, and dedication to her role. Read More
iThink You Are Awesome – Tahmina
At Interchange, we are proud to celebrate the incredible people who make a real difference every day and Tahmina, a dedicated Support Worker in our Ma…
iThink You Are Awesome – Tshering
Tshering’s journey into community service has been transformative, not just for those he supports, but for himself as well. Read More
Independence through Wheelchair
Sharon's story highlights the importance of advocating for oneself and seeking the necessary tools, like a wheelchair, to maintain independence. Read …
People of Interchange: Ashleigh’s Story of Growth & Community
From a young age, our customer Ashleigh always knew that public speaking was something she was naturally good at. It wasn't just a skill; it was a pas…
People of Interchange – Beyond the Role with Kelly!
Kelly has discovered a passion for open-water swimming, a hobby that exhilarates her and presents exciting challenges that drive her forward. The othe…
Specialist Disability Accommodation (SDA) with Interchange WA
Specialist Disability Accommodation (SDA) refers to a variety of housing options tailored for individuals with significant functional impairments or h…
We Think You Are Awesome – Steve
Steve enjoys the respectful behaviours between people at Interchange and the organisation’s core values resonate heavily with him. Read More
We Think You Are Awesome – Jinny
For over six years, Jinny is a very much appreciated Interchanger and part of the Maddington/Belmont Neighbourhood. She is passionate and truly cares …
We Think You Are Awesome – Michael
The chance to support someone to live a meaningful life is what motivates Michael every day. He supports people with their contributions to their comm…
We Think You Are Awesome – Michelle
Michelle has been with Interchange for over 3 years, and she feels like this is the place where she belongs. She truly enjoys creating a positive impa…
We Think You Are Awesome – Jessica
Jessica finds that working with and helping people with disability to live a good life comes with many joys. When it comes to sliding into her advocat…
We Think You Are Awesome – Euralie
Putting a smile on the faces of the people she supports is something that motivates her and makes her enjoy what she does. Read More
We Think You Are Awesome – Ryan
Ever since starting as a disability support worker, he found that caring for someone else feels utterly fulfilling and he enjoys the team spirit and s…
There is no place like home – Housing Exploration & Design
There is no place like home - Everyone needs a place to call their own. A place where we can relax and unwind. Interchange is here to help you find th…
Dysphagia, Safe Swallowing, and Mealtime Management
Dysphagia affects safe swallowing, but with the right support, mealtimes can be safe and enjoyable. At Interchange, our trained staff follow personali…
We Think You Are Awesome – Hayley
The disability sector gives Hayley the chance to show her kindness on many different levels. She can give back and help people who need her the most. …
Changing NDIS Service Providers – Step by Step
Looking to switch your NDIS service provider? Whether your goals have changed, you’re moving, or you’re seeking better support, you have the right to …
We Think You Are Awesome – Lisa
Lisa has started with Interchange 1.5 years ago and has already brought buckets of positive change, contributions and up and foremost so much motivati…
Interchange’s Values Driven Approach to Dignity of Risk
We were invited to share our values driven approach to dignity of risk at the NDS Virtual Conference 2021. Educating Interchange employees in a variet…
We Think You Are Awesome – Kylie
When meeting Kylie, the first thing you notice is her radiant smile. Making the people around her feel welcome is a beautiful trait of hers. We think …
We Think You Are Awesome – Emily
When Emily is not diving, fishing, camping, or hanging out with her friends she is heavily invested in her new career path – which chose her – as she …
A Valued Role – Becoming involved in a small, paid venture.
My name is Anthea, and I am a Support Worker with Interchange. I have some great news that I want to share with you today around earning money from re…
We Think You Are Awesome – Debra
Our wonderful Master Chef and Support Worker Debra from our Mandurah Neighbourhood has been part of the Interchange Team for over two years and we wou…
The 6 National Standards for Disability Services
Interchange is a registered NDIS Provider. We are required to meet the 6 National Standards for Disability Services to ensure services are high qualit…
WA Disability Support Awards 2021 – Our Winners
Meet the Interchange winners of the 2021 Disability Support Awards. Through exceptional people like them we succeed as an organisation and make a real…
WA Disability Support Awards – Meet Support Worker Gail
People like Gail, her passion and commitment to making a real difference in someone’s life, without expecting anything in return, are rare. We knew it…
WA Disability Support Awards – Meet Support Worker Kylie
We have been working with Jordan and his family on his employment goals for many years. Many support workers have tried different things with Jordan, …
WA Disability Support Awards – Meet Jordan
Jordan has been with Interchange for ten years but finding meaningful work has not been easy - until Kylie came along. With the help of his positive a…
WA Disability Support Awards – Meet Joel’s Team
Interchange's aim was to remove barriers and increase choices for people living with disability, helping people live a good life. Our organisation has…
WA Disability Support Awards – Meet Joel
Joel’s achievements, confidence, happiness and life has gone from strength to strength, and we could not be happier with his development and zest for …
The Royal Commission – Investigating things that matter the most!
We welcome the opportunity to participate in and support the Disability Royal Commission. It is an opportunity to listen, learn and look at how we can…
We Think You Are Awesome – Maree Brittian
Working with Interchange has come natural to Maree as she wholeheartedly believes in our values: Empowerment, Respect, Individuality and Belonging. Wo…
We Think You Are Awesome – Satbeer Gill
Working for Interchange has been a great blessing and Satbeer enjoys it very much. It gives her a versatile workspace with a range of learning opportu…
WA Disability Support Awards 2021 – Interchange’s Nominees
The WA Disability Support Awards celebrate the achievements of people who demonstrate excellence supporting people with disability. These are our 3 no…
Stories of Interchange – Meet Carys
Carys decided early on that her disability would not prevent her from achieving her goals. She is very active, is a part-time worker and homeowner whe…
WA Disability Support Awards 2021 – Do you know an Interchange Superstar?
The WA Disability Support Awards celebrate the achievements of people who demonstrate excellence supporting people with disability. Do you know a pers…
Stories of Interchange – Go Tracey Go
Through her great determination, positive mindset and with a little help of her Support Workers, the independent women is back in the saddle way soone…
Stories of Interchange – Smashing Goals
Goals are what is important for you to achieve with support from the NDIS and other supports and services. What are your goals? Read More
We Think You Are Awesome – Toni Davis
By accident, is how our brilliant Support Worker, got introduced to the disability sector, almost eight years ago - and not only she is glad that she …
Founding Story of Interchange
Well, it’s true! Three decades of great achievements, strong relationships and putting people in the centre of everything we do. Let’s have a look how…
We Think You Are Awesome – Frida Sanak
Frida has been part of Team Interchange for the past eight years and gained a great amount of front row experience. Frida now uses her amazing skillse…
We Think You Are Awesome – Evangeline Nath
“Some people experience great hardship in life but find a way to overcome challenges. They make the best of their situation and smile.” That’s what Ev…
Stories of Interchange – Meet Charlotte
A goal, I am working towards is, being able to feel independent enough, to live with one other person of my choice and my Support Workers are helping …
We Think You Are Awesome – Tonche Gibbings
‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you make them feel.’ She believ…
i Think You Are Awesome – Clare Brown
At Interchange everyone is very welcoming and family orientated. Clare loves that she gets to work with people that are kind, caring and can have a la…
Stories of Interchange – Meet Frances
Fran is now comfortably leaving the safety of her home and actively seeks fun things to do out in the community. Which is giving her a sense of belong…
I Think You Are Awesome -Bruce Buddrige
"Social inclusion is very important to me. The disability sector enables me to empower others so they can connect and grow in their everyday life.” Re…
30 Years with Interchange – Meet Mike
Thirty years, Mike has been part of Interchange. It makes us utterly proud to support a vibrant personality like his, from the very start of the organ…
Stories of Interchange – Meet Eleisha and Dalton
Eleisha has been providing a safe, stable and nurturing home environment for Dalton for the past three years. The host and her adult children have wel…
Celebrating 10 years of making a difference – Gareth Haines
Support Worker Gareth from our Myaree Neighbourhood has been part of our Interchange family for the past 10 years in various roles - supporting people…
Carys fun getaway
Together with her Support Team, Carys from our Osborne park Neighbourhood organised to go down to Busselton for a few days to switch off and have some…
Stories of Interchange – Meet Renee
Together with her Support Team, Renee discovered her talents, abilities and found an area of work that she would definitely be interested in pursuing.…
Visual Cooking Guide – Spaghetti Boscaiola
Do you enjoy making your own meals but need a little support every once in a while? Why not try one of our visual cooking guides. Read More
TIS National Interpreting Services
Do you speak another language and are in need of interpreting services? We can help! Interchange is now registered with the translating and interpreti…
WA Disability Support Awards 2020 – Our Winners
Meet the Interchange winners of the 2020 Disability Support Awards, which recognise the significant contribution of individuals and teams who support …
Meet Disability Award Nominee Jeremy
I know the feeling of not being included and the impact it has on your life. I can truly relate to the people I support and want to break down barrier…
Job Opportunity @ Interchange – Lead Support Worker
For almost 30 years, Interchange has supported West Australians with disability to achieve their goals through individualised, local community-based s…
Celebrating 10 years of making a difference – Katie Van Grootel
Interchange Superstar, Katie Van Grootel, has been part of the Interchange family for a long time and is considered an absolute gem by EVERYONE. Read …
COVID-19 Update – Where do we go from here?
COVID-19 Update – Where do we go from here? Dear Valued Customers, the COVID-19 pandemic has presented all of us with a unique set of challenges. Inte…
We think you are Awesome – Madeline Fraser
Madeline has been nominated for our iThink You Are Awesome Campaign for “going the extra mile to make a fellow team member feel valued and appreciate…
We think you are Awesome – Renee Hesford
Renee Hesford from our Osborne Park Neighbourhood is a real superstar in everything she does. And her outstanding efforts most certainly don’t go unno…
A message of Appreciation
As the mother of a person we support and a support worker herself Mandy Daniel is giving a shout-out to all the great support workers out there and th…
We Think You Are Awesome – James Fallah
James has been part of the Interchange family for about 5 years, and for him the organisation and the things we do stand out because we are putting ou…
We Think You Are Awesome – Judith Obai
"If we took time to listen and understand the people we support, or any disabled person in our lives, we could earn and gain a lot of wisdom as they h…
Thoughts about Dedifferentiation
When should I advocate for the uniqueness of a person or a situation, and when do I insist that they be treated or viewed the same as everyone else? -…
Bright future ahead for Brandon
Brandon is one of Perth’s budding entrepreneurs through his small business called” Brandon’s Shredding Boxes” that is growing bigger every week. Read …
Sam adds a slithering snake to her sculpture collection
Sculptor, reptile fan and Interchange Myaree customer, Samantha Muller, has added a new slithering sculpture to her collection. This green tree python…
Focus on your strengths & be yourself: life according to Michael Gray
In many ways, Michael Gray is your typical 21 year old guy. He loves music, socialising and gaming, and he can pull some smooth moves on the dancefloo…
13WA NDIS – perception vs reality
13WA NDIS – perception vs reality
I had an interesting telephone conversation a few days ago with The Honourable Jenny Macklin MP, Shadow Minister for Families and Social Services. Rea…
Lily’s cooking sees her become ‘masterchef’ of her domain
Cooking has always interested Interchange Myaree customer, Lily Whineray, but it wasn’t until she moved into her own home that she began to take it re…
25 year customer stories – Maurice Ukich
When Maurice Ukich first joined Interchange in 1991, he was quiet, reserved and fearful of people. Since then, he has spent 25 years growing, challeng…
25 year customer stories – Mike Erkelens
Michael Mike Erkelens is the resident social butterfly at Interchange and we are incredibly proud to have supported him for the past 25 years. He alwa…
25 year customer stories – Liz Carson
Liz Carson never forgets a family birthday. She has an uncanny ability to remember the birthdays of every family member and makes sure she helps them …
Sarah takes life by the handlebars
Interchange Midland customer, Sarah, has taken life by the handlebars with the purchase of a second hand bike. She wants to get fit and recently inclu…
Community Partnership funding inspires expression & creativity
Puppetry program to express emotion through the Arts Interchange is incredibly excited to launch a bespoke puppetry workshop program next month, thank…
Customers become public speaking Champions
A group of four customers from three Interchange Service Centres have dramatically improved their confidence and presentation skills through the compl…
A holiday to remember
Interchange customers Claudia, Kristina and Rita shared a goal they had been working on for a while; they wanted to go on a girls holiday. So with the…
An afternoon of footy, BBQ and new friendships
The boys from the Clontarf Foundation Senior A Football Team extended the hand of friendship to Interchange customers this week, with an invitation to…
Dean combines his passion with his work
Interchange Midland customer Dean Lloyd loves animals. His favourite by far are horses and ponies and he loves to ride at the Bakers Hill Riding for t…
Interchange delivers training in Australian first
Interchange WA is very proud to become the first disability support provider in Australia to offer specialist non-violent crisis intervention (NVCI) t…
Dylan develops tool to communicate with customers
Dylan Green has devised a unique way of communicating with customers on his regular beat in the Smart Street Mall in Mandurah, where he sells The Big …
Interchange team member ‘stands out above all others’
We already know we have the best staff going around, but it is a delight when other people notice too! We were contacted by Library Officer Fiona Mill…
Dwayne discovers a new passion
Interchange customer, Dwayne Colmer, has embarked on a project to restore an antique set of timber drawers, and discovered a new passion and skillset …
Guest blogger: Chris Stuhmcke on Positive Behaviour Support frameworks
Positive Behaviour Support and Restrictive Practices - a personal perspective of working in Queensland and WA Read More
NDIS & the de-professionalisation of the disability workforce
I recently attended a staff recognition event for Community Facilitator, Brigid Barilla, who is celebrating ten years of service with Interchange. Rea…
Brigid celebrates ten years at Interchange
Staff and customers are celebrating Community Facilitator Brigid Barilla’s milestone of ten years with Interchange. Brigid is a dedicated, hard workin…