Smiling at the cameraSince 1991, Interchange has been a proud pioneer of customised, flexible planning and services for West Australians with disability.

We subscribe to the social model of disability and the view that disability is caused by the way that society is organised, rather than by a persons impairment or difference. This model looks at ways of removing barriers that restrict life choices for people with disability.

To support this model, our staff don’t wear uniforms and our vehicles aren’t branded. We believe that this encourages people in the community to see the person first, rather than their disability.

Fostering local community connections

To facilitate flexibility and strong local community connection, Interchange operates through seven local Service Centres, each supported by Senior Managers at Head Office.

Located in Midland, Maddington, Osborne Park, Myaree, Spearwood, Rockingham and Mandurah, our Service Centres can provide support anywhere in the metro area.

We have a fleet of more than 75 vehicles, including 40 with wheelchair access. Around the clock, we pick up, drop off and transport customers to and from home, work, school and community activities.

Interchange services are mainly provided on a 1:1 basis, but we can also service 1:2 where customers share similar goals and abilities.

A personal plan for life

Most of our customers come to us as school leavers, and the process of personalising their experience begins before they even leave school.

We’ve collaborated with schools and families over many years to develop a customised Seamless Transition program that helps students imagine what life after school might look like.

By building trust and confidence, we make the transition from school less intimidating and lay the foundations for a fulfilling, engaged adult life.

To learn more about our Seamless Transition Program, click here

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